My order
All questions regarding your order at the online shop
Cancellation
Delivery
- I haven’t received my order / I have only received part of my order
- How can I return my order?
- I have authorised the parcel services to deliver a package in my absence and I can’t find it
- I have received incorrect or damaged goods
- I haven’t received a return note from the online shop
- The online shop failed to meet the indicated delivery time