Trusted Shops offers a free service - the Buyer Protection Basic.
You benefit from this service when you shop in a Trusted Shops certified online shop. Each order is automatically protected to a maximum of €2.500 and you automatically enjoy all the benefits. The service can be cancelled at any time.
In case of insolvency, disputes relating to order cancellation or lost packages: we protect you financially.
After logging in, you can view and manage all your protected orders and information about your Buyer Protection in your My Trusted Shops account.
The detailed Buyer Protection terms and conditions for use can be found here.