The shop has replied to my review. How can I respond?

If you have any queries about the online shop's public response to your review, please contact the shop owner directly.

If you would like to change your review based on the public statement of the online shop, you can do so in your personal member area My Trusted Shops.

If the online shop's public response does not correspond to the truth from your point of view or if it is even offensive or insulting, please contact us by e-mail at reviewservice@trustedshops.com