Help - Trusted Shops
All questions regarding our trustmark and our certification process
What does a valid certificate look like?
What are the criteria used to certify an online shop?
What does the certification, i.e. the trustmark, mean?
Display and shop profile
What is the difference between the review system und the trustmark?
How can I check whether an online shop has been certified by Trusted Shops?
The online shop’s certificate is “disabled”
The trustmark can’t be clicked on
Is the trustmark being misused?