- Which Trusted Shops Buyer Protection do I use?
- Trusted Shops Buyer Protection – what is it and what is the benefit for me?
- For how long is my Buyer Protection valid?
- How can I report a non-delivery or a non-refund?
- I have not received a confirmation e-mail for the Buyer Protection after the purchase
- Can I extend my protection?
- What does the Buyer Protection cover?
- How can I subsequently activate a protection?
- How do I submit the documents necessary to support my refund application?
How can we help you?