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Buyer Protection
All questions regarding your protections
Buyer Protection conditions
- Trusted Shops Buyer Protection - what is that and what does it do for me?
- For how long is my Buyer Protection valid?
- How can I report a non-delivery or a non-refund?
- What does the Buyer Protection cover?
- How can I subsequently activate a Buyer Protection?
- How do I submit the documents necessary to support my refund application?
Buyer Protection Activation and validity
Privacy Centre
- What personal data of mine does Trusted Shops process?
- For what purposes does Trusted Shops process personal data?
- What is the legal basis for Trusted Shops data processing?
- How does Trusted Shops receive information about my online purchases ?
- I have never signed up for the Trusted Shops Guarantee, why do I receive emails from Trusted Shops?
- Why do I receive review invites?