If you have registered for the Trusted Shops Buyer Protection, you are automatically protected every time you place an order in an online shop that is certified by us. Following your order, you will receive a confirmation email from us. If this is not the case, you have two options:
- Add this order in your My Trusted Shops account under “My orders” within 3 days.
- Send your order confirmation by e-mail to firstname.lastname@example.org so that we can confirm your protection