The Buyer Protection serves as a protection for the buyer against fraudulent activities in online retail and is a financial protection.
With our Buyer Protection, we keep the promise that our Trustmark makes: safe online shopping. No matter which payment method you have chosen, the only important thing is that you have already paid for your order - your money is safe with the Buyer Protection.
In the event of non-delivery or non-refund of an order that has already been paid for (e.g. cancellation, return of goods, insolvency and loss in transit), we will protect you.