For you as an online shopper, the trustmark stands for a safe shopping experience, because each and every online shop with the Trusted Shops trustmark is committed to permanently comply with the relevant quality criteria. Trusted Shops constantly monitors compliance by means of a set of quality indicators. If our requirements are no longer met by an online shop, various measures are taken, which can lead to the temporary suspension or the complete withdrawal of the trustmark.
The trustmark is also linked to the Trusted Shops guarantee. When placing an order, Trusted Shops offers you the guarantee, which protects you from financial losses due to non-delivery, non-refund after cancellation, or in case the online shop is insolvent.
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