A warranty refers to deliveries containing incorrect or damaged goods. In such cases, we strongly recommend that you take photos of the goods and, if relevant, of the damaged cardboard box. This is very helpful in case of disputes.
The Trusted Shops guarantee is not to be confused with a product warranty. For warranty cases, we recommend that you contact the online shop or the manufacturer directly.
A list of certified online shops with the corresponding contact data can be found here:
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